About Osborne Plumbing and Heating Services Ltd

Who We Are

Osborne Plumbing and Heating Services Ltd was founded on a simple principle: treat every customer’s home like it’s our own. We’re a small team of two to three fully qualified engineers who take pride in knowing our customers by name and remembering the details of their homes. This personal touch is what sets us apart from larger corporate outfits.

Our size is deliberate. It allows us to maintain quality control, ensure consistency, and build real relationships with homeowners and landlords who depend on us time and time again. You won’t be passed between different engineers or treated as just another job number—you’ll work with the same trusted professionals who understand your heating system inside out.

What We Do

We specialise in boiler installations, boiler servicing, power flushing, thermal imaging surveys, emergency plumbing, and general plumbing work. Whether you need a new combi boiler fitted, your heating system diagnosed, or an urgent leak sorted at midnight, we handle it all with the same level of care and professionalism.

Our accreditation as boiler installers means every installation meets modern standards and comes with peace of mind. Our landlord CP12 gas safety certificates keep your properties compliant and your tenants safe.

Why We’re Different

Honest Pricing. No surprises, no hidden charges. You’ll always know what you’re paying and why. If we discover an issue, we explain it clearly and give you options.

Fast Response. We average around four hours for urgent callouts across Romford and East London. Our 24/7 emergency service means help is never far away when you need it most.

Clear Communication. We explain the problem, the solution, and what it means for your home in plain English—not jargon. You’ll understand every step before we start work.

Qualified and Accredited. Our engineers are fully licensed, insured, and Gas Safe registered. Every job meets current building regulations and industry standards.

Locally Owned and Operated. We’re not a franchise or a call centre operation. We’re your neighbours, invested in our community, and accountable to you.

Our Service Areas

We proudly serve Romford, Harold Wood, Gidea Park, Collier Row, Hornchurch, Upminster, Dagenham, Ilford, Chadwell Heath, Seven Kings, Goodmayes, Barking, Woodford, and Wanstead. If you’re in East London or the surrounding areas, we’re here to help.

What Our Customers Say

We’ve built our reputation one job at a time. Our customers consistently praise our reliability, our friendly approach, and the quality of our work. When someone recommends us to a friend or family member, that’s the compliment we value most.